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Rental Policies

RATES: Rates are subject to change until confirmed and do not include 6.75% NC Sales and 5% County Occupancy tax. Please note that we do not charge extra for linens and towels. Cleaning fee required per cabin.

RESERVATIONS: An advance non refundable rent deposit of 50% of the rental rate is due at the time of reservation, with the balance and taxes being due upon arrival. We accept personal checks if received 31 days in advance of your arrival date. If you pay by check, we require a credit card number to hold your reservation until your check is received. We accept Visa or Master Card only. Guests are responsible for their entire confirmed stay. No refunds for early departure or inclement weather.

SECURITY DEPOSIT: A $250, $300, or $350 refundable damage deposit is required (held on credit card voucher or cash) depending on the cabin you stay in. This means that we will imprint your credit card and obtain your signature, but the charge will not be processed unless there is damage to the property or its contents (excluding reasonable wear and tear), violation of policies or extraordinary cleaning. Additionally, in the event that a tenant fails to appear for check in, a cancellation fee may also be applied to the credit card according to the cancellation policy. Your signature on the rental agreement or payment of monies authorizes the owner to charge your credit card for any damages (except normal wear and tear) to the property or its contents (including excessive cleaning or trash removal) incurred during your stay or for failure to arrive on your check in date. You will be notified by letter within 45 days of your check our date if all or part of your security deposit is charged.

CHECK-IN is from 4:00 – 7:00 p.m. unless prior arrangements are made, and CHECK-OUT 10:00 a.m. Please call 625-8714 if you plan to leave earlier than 10:00 a.m. Each cabins has a lock box on each property, you will be receive a code number on your confirmation letter and also on the directions. We ask that you call us immediately upon arrival and we will come to you to collect your balance and complete the check-in procedures. If you are arriving after 7:00 p.m., advance payment of the total rent may be required. Early check-ins cannot be guaranteed. You will be provided one set of keys to the cabin. Upon departure please leave key inside cabin and lock the bottom lock on the door. If key is not returned on the day of check-out, you will be charged $10 for the missing key.

Late check-out will be charged the appropriate daily rate.

CANCELLATIONS: A thirty (30) day notice is required for cancellation, 45 days for all major holidays.  If you must cancel your reservation, you will receive a refund of the advance rent deposit, less a cancellation fee of $50.00, For less than 30 days notice of cancellation a diligent effort will be made to re-rent the property, the full rent payment will be forfeited unless the cabin is re-rented for the same time period.  We highly recommend the purchase of Trip Interruption Insurance, which covers many reasons for canceling. Click on www.insuremytrip.com for information on travel insurance. NO Shows are due NO Refund.

AMENITIES: All the cabins are attractively furnished and linens are provided at no extra charged. Each kitchen has the usual appliances, no dishwashers in any of the cabins as noted on webpage. All kitchens are equipped with cooking and dining utensils for the maximum occupancy and garbage bags are provided for the proper disposal of garbage. Cabins are supplied with toilet tissue, hand & bath soaps, hair dryer, iron & ironing board, dish detergent; laundry detergent is that cabin has a washer/dryer. Each cabin has smoke detectors and emergency light incase of power outage. Please notify us immediately if they are not working. Guest must provide food, beach towels, floats, fishing equipment, charcoal, lighter fluid, and all other necessities including extra paper products. We now have a major grocery store (ten minute drive) and several small convenient stores close by.

PARKING: Due to the mountainous region, parking is limited. There are 2 spaces provided for each cabin, please do not park anywhere else. PLEASE DO NOT USE NEIGHBOR'S DRIVEWAY FOR A DRIVE-THROUGH OR TURN AROUND.

CARE & CLEANING: Please respect the owner’s property by taking care of it as if it were your own. Please do not rearrange the furniture or move any articles from their original position. If you do move things, put them back in their original position before departing. Each cabin has a cleaning fee however we ask for your help, Place all wet/soiled towels in shower stall; if your cabin has a washer/dryer please start a load of towel. Please do not put quilts, pillow shams, (bedspread) and blankets with wet towels. Wash all dishes, utensils, etc. and place back in cabinets were found. Clean stove top, microwave, coffee maker and grill. Remove all food items from refrigerator and place all trash (bags provided) in garbage cans on street (Boys Camp Rd). Please call or leave a note to report any inoperative equipment. We appreciate your co-operation in leaving the cabin in a respectful manner. Failure to complete these requirements will result in an extra clean-up charge of $100.00 deducted from your security deposit.

SMOKING IS PERMITTED OUTSIDE ONLY. If we find evidence or the odor of smoking or pets inside any of our cabins you will forfeit your entire security deposit. You may smoke on the decks or porches. Please be courteous and smoke responsibly outside. No pets / Evergreen Cottage (Pet Friendly Only)

PLEASE REPORT INOPERATIVE EQUIPMENT. We will make every effort to have repairs done in a timely manner during reasonable hours. We will take measurable steps to ensure that your stay is stress free. However, mechanical failures of appliances, air-conditioning or heating systems are beyond our control and no refund or rent reduction will be given. If may be necessary for us to enter the rental cabin during reasonable hours of your stay in connection with the repairs, care or maintenance of the property.

LIABILITY: Renters are paying guests of Four Seasons Cottages owners. We will not be responsible or liable for any loss of the renter’s (including his guests) personal property. We are not responsible for weather or road conditions, power outages, acts of God, criminal activities, economic downturns, political changes, or any other activity, events or condition beyond our control. There will be no refunds, allowances, or rescheduling resulting from these conditions, except in the case of a mandatory evacuation, see below.

MANDATORY EVACATION: If the state or local authorities order a mandatory evacuation of an area that includes a cabin rented by one of our guests, the guest shall comply with the order. Upon compliance, the guest will be entitled to a refund of the pro-rated rent for each night that the guest is unable to occupy the cabin because of the order.

OCCUPANCY: Each cabin has a stated maximum occupancy, and you must consider all members of your group when making a reservation, including children. The number of residing residents must not exceed the number specified. If evidence is found indicating a violation of this policy, then the tenants will have violated the terms of the Rental Agreement and may be evicted without refund according to North Carolina expedited eviction procedures.

Tenants must be at least 24 years of age. Absolutely no house parties, fraternities, sororities, or school groups! Our cabins are rented to family groups and mature persons only.

ITEMS LEFT BEHIND: We will not be responsible for any items left behind in rental cabin. Please make every effort to collect all personal articles, cell phone chargers, etc. prior to your departure. Returns will be shipped C.O.D. plus a $20.00 handling fee.

No Pets except the Evergreen Cottage.   See Pet Policy.


Four Seasons Cottages & Cabins
Lake Lure, North Carolina
For Reservations:
Email Us
or
Call 828-625-8714 or Toll Free 1-888-625-8714 (8 AM—10 PM EST)
Pat Cook, Owner